Reference

Privacy Policy for Indonesia Accounts

Our Privacy Policy explains what we store when you open an account, sign in from phone or desktop, or send a payment through DANA, OVO, GoPay, or QRIS.

DANAOVOGoPayQRIS
mahagacor77 Privacy Policy for Indonesia Accounts
REQUEST CHANNELS

Where to Send Privacy Requests

If you want to ask about a record, change an email, or send a deletion request, use the in-site chat, the privacy email, or the account form. We answer those requests during 08:00-22:00 WIB and may ask for your registered phone number, a recent payment reference, or a login check so we can protect the account before making changes.

Team online

Live Chat

Open chat from the footer and send your registered email plus the request type. We use this path for access checks, corrections, and account-data questions during 08:00-22:00 WIB.

Privacy Email

Write to [email protected] if you want a written trail. Add your account phone number and the record you want changed, and we will reply after checking the match.

Account Form

From your account menu, open Settings > Privacy and submit the form. Use it for contact updates, device sign-out requests, and record changes when you cannot reach chat.

ACCOUNT SAFEGUARDS

What We Keep, Change, and Delete

We handle account data in smaller pieces: sign-up details, device markers, payment references, and chat logs.

Data Collection

We collect only the details needed to open and secure your account: name, phone number, email, device markers, and payment references from DANA, OVO, GoPay, or QRIS. Incomplete sign-up fields do not become a full profile.

Cookie Use

Browser cookies remember your login state, language choice, and security checks. If you clear them in Chrome, Safari, or Firefox, you may need to verify again when you come back.

Security Controls

In Settings > Security, you can change your password and sign out other devices. We keep recent login time and IP data so you can spot activity that does not look like yours.

Retention Rule

We keep transaction, chat, and access logs only as long as we need them for service, dispute handling, or legal duty. After that, we delete or anonymize them where local law allows.

Change Requests

Send a copy, correction, or deletion request from chat or the account form. We match the request to your registered contact before we update the record and confirm the result.

Contact Route

For privacy-only questions, use [email protected] or the in-site chat. We route it to the team that handles account records, payment references, and device logs, and follow up within the same channel.

Privacy Questions You May Ask

These are the privacy questions we hear most often from Indonesia accounts. Each answer is written for the way we handle sign-up data, device checks, payment references, and change requests, so you can see what happens before you open an account or send a request.

We collect the details needed to create and secure your account: name, phone number, email, device markers, and payment references. We do not ask for more than we need, and we keep it tied to your profile.

We keep those payment references only to confirm transfers, match refunds when needed, and connect transaction history to the right account. They are not posted publicly, and access is limited to the team that handles records.

Yes. Open Settings > Profile or use chat, then send the new phone number or email from the registered account. We may ask for a matching payment reference or login check before we update it.

Cookies keep you signed in, remember language choice, and help us spot unusual login patterns. If you clear them in Chrome, Safari, or Firefox, you may need to verify again on the next visit.

We keep records only as long as needed for account service, security checks, dispute handling, and legal duty. After that period ends, we delete or anonymize them where local law allows.

Send the request through live chat, the account form, or [email protected]. We confirm the request against your registered contact and may ask for a recent login detail before we make changes.

Yes. Access and data handling depend on local law and are available only where local law permits. If your region is not supported, we limit collection and explain what we can process.